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Session Id : 8DGv3OW4EILGIr5plB/mFq
Power Automate - Using Flows
Unanswered

Unable to reach app error in Teams Adaptive card after using Update an adaptive card action

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Posted on 22 Sep 2022 20:54:50 by 7

Currently having issues with submitting responses in updated Teams adaptive cards. My flow is setup so that an adaptive card is posted by the bot in a channel and can be responded to by multiple users and their responses collected into an Excel sheet. That part works perfectly fine, the issue I'm having is that we want to be able to update the contents (ie status of a task) of the adaptive card without making another card and the users continuing to respond to it. 

 

Recently Microsoft has released the Update an adaptive card action which works great for adaptive cards that don't need to be responded to. But every adaptive card that I update with it no longer allows it to be submitted after it's updated. I am given the error below in teams when trying to submit:

 

unable to submit.png

 

 

 

 

The updated adaptive card JSON is the exact same outside of the title text being updated. I did test using the JSON data for the updated adaptive card into a post adaptive card action and it works fine. My only thought as to why it's failing is that when posting the adaptive card I'm able to give the adaptive card a cardTypeID but you cannot when updating the adaptive card:

 

Raw input for posted adaptive card with cardTypeID:

posted adaptive card.png

 

 

 

 

 

 

 

 

 

Raw input for updating adaptive card:

updated adaptive card.png

 

 

 

 

 

 

 

 

 

Any assistance would be appreciated!

  • Jean-Pierre Profile Picture
    9 on 12 Apr 2024 at 07:36:13
    Re: Unable to reach app error in Teams Adaptive card after using Update an adaptive card action

    No, I eventually decided to send my cards to Outlook instead of Teams and used the "HTTP" action instead, which is more versatile : you can update the card with whatever you want, using the "CARD-UPDATE-IN-BODY" parameter :

     

    JeanPierre_0-1712907114963.png

     

     

  • Cyrille_ROUILLE Profile Picture
    15 on 11 Apr 2024 at 20:51:49
    Re: Unable to reach app error in Teams Adaptive card after using Update an adaptive card action

    I am facing the exact same problem and was also thinking that "cardTypeID"  should be a parameter of "Update an adaptive card" action.
    @Hakase @Jean-Pierre , did you find a solution?

  • Jean-Pierre Profile Picture
    9 on 27 Jan 2023 at 11:27:18
    Re: Unable to reach app error in Teams Adaptive card after using Update an adaptive card action

    I have the exact same issue and had the same thoughts about the maybe missing parameter "cardTypeID" in the "update an active card" action.

    I am currently enclined to think that this action has not been finalized yet by Microsoft and that we need to wait, but would gladely be told otherwise...

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