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Portal is Slow - goes into Cold Storage - is Pushed out of Memory - Reduce Loading Times

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Posted on by Community Power Pla... Microsoft Employee

Portal is Slow - goes into Cold Storage - is Pushed out of Memory - Reduce Loading Times

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Hi,

when the portal is not used for some time it feels that it goes into Cold Storage or the Server at Microsoft is freezed. Similar to Dynamics development environments.

Is there a way to prevent this?

It takes ages to load for the first time after this...

When customers open the Portal it should be fast - they get frustrated and leave when it is slow.

Any ideas?

Thanks!

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Power Apps portals

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @Anonymous ,

This is a broad topic and requires Microsoft's involvement. You are right, few things we are not aware of it. They are.

1. Region where the App is hosted

2. Switch to HTTP/2 to increase the performance load.

There are various factor can slow down it may be due to latency, network issues, or other extensions in client-side which are preventing the portal to load fast.

When the powerapps portal is provisioned Microsoft should allow us to choose the nearest region.

Workaround:

1. Try fiddler trace to see what is causing the slowness for the first time.

2. Make sure you allow cookies on your client-side.

3. Use the lighthouse tool to check your performance and other speed-related issues. This is a great tool that will allow you to think aloud and focus on improving your performance of the portal. URL: https://web.dev/measure/

Hope it helps.

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