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Session Id : JqSvj6abuzyfhDJ2K4sDXP
Power Apps - Building Power Apps
Unanswered

Becoming admin

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Posted on 5 Feb 2021 18:06:45 by 4

I was having some issues with my trial account. I wasn't sure if they were related to the trial account so I decided to upgrade. Somehow though, I am not the admin of my company even though I set it up and there are no other users. I found an option to become admin for which I was to add a TXT record in my DNS server. I did that, but it doesn't appear to have worked. I can't contact support because I don't have a subscription. 😕 

 

Any advice? 

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  • Haider Nadeem Profile Picture
    on 09 Feb 2021 at 14:25:09
    Re: Becoming admin

    Hi @kelpel ,

     

    I want to get some more details on the issue that you are running into. Could you follow these steps and tell me where you run into an issue?

     

    • Navigate to admin.microsoft.com
    • Click on Users>Active users
    • Click on your display name
    • Under 'Roles' it should display your role there, and there should be a 'Manage roles' button

    Are you able to make yourself a global admin this way? 

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