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Issues with the authenticator app loggings

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Posted on by EQ-02111515-0

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How do you re-activate your account in the authenticator app where you can't have access to approved codes or verification codes when sent during signing into the platform. Instances where you don't have any recovery emails attached. Will be glad to hear the steps you took to resolve this. Thank you

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Michael E. Gernaey 53,960 Moderator on at

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Hello, @EQ-02111515-0

If its for the power up program please email powerup-support@microsoft.com

So they can reset your MFA

If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

Thank you!
Sincerely, Michael Gernaey

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