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PowerApps not loading on Sharepoint site until I refresh page

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Posted on by RS-24071620-0

I have a few PowerApps on a page on my company's sharepoint site. They were working just fine for months. Recently when I go to the page the apps are constantly loading and never opening up as shown in the picture below.

Does anyone know why this is happening or anyway to fix it?

Thank you,

Ryan Stewart

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Power Apps portals

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RS-24071620-0 23 on at

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Forgot to mention: I can refresh the web page and the apps load properly.

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a-ovbord Microsoft Employee on at

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Hi @RyanStewart,

Just to understand the issue here: on the SPO page, if you access the page, the apps are showing as loading continuously?

But then when you refresh the page they load?

If you access them do they work fine?

Have you tried with another user? Do you have the same experience?

Did you try to clear cache and also try incognito?

Thank you,

Ovidiu

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RS-24071620-0 23 on at

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Hello @a-ovbord ,
You are correct on your assessment of the issue.

I have tried it on other users accounts on other computers and it has worked fine. I still should maybe try my account on a different computer and a different account on my computer to see if the problem is with my computer or my account.

I cleared the cache and it worked the first time I went to the page, but I left the page and came back and the same issue was there. Same result when going incognito.

Thanks,
Ryan Stewart

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