Steps to create flow for closing the case in powerapps portal.
Announcements
Steps to create flow for closing the case in powerapps portal.
Depends on exactly what you want to do. There are 2 entities involved with resolving a case, Case (incident) and Case Resolution - depending on what you need to do you would create your Flow to trigger on one of those entities on the update (status /status reason) or create respectively.
I am working on customer self service portal. I want to create flow on closing the case in power automate. So what steps should I follow?
hi, can you give more details on your requirement? what's the trigger?
do you mean Power Automate Flow?
how are cases managed ? created ? worked on?
Lucas001
60
Super User 2025 Season 1
Fubar
55
Super User 2025 Season 1
surya narayanan
35