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Session Id : hCVdfAYI8hAuplnPo5DFD1
Power Automate - Using Flows
Answered

Issue with the Get manager (V2) action

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Posted on 28 Mar 2023 18:22:46 by 14

I don't seem to be able to get the Get manager (V2) action to work - it fails if there is no manager set up for a user (UPN) throwing error: Action 'Get_manager_(V2)' failed and the outcomes log shows: 

"Request_ResourceNotFound","message":"Resource 'manager' does not exist or one of its queried reference-property objects are not present.","innerError"

I tried to follow the process described in this article where there are two branches going out from the Get manager (V2) action, one for 'is successful' and the other one for all other outcomes, however I am still getting the above error.

Any suggestions?

 

2023-03-28_19h43_36.png

 

2023-03-28_19h47_41.png

 

Outputs for the Get manager (V2) action:

2023-03-28_20h12_05.png

  • VictorIvanidze Profile Picture
    12,540 on 14 Nov 2023 at 14:12:58
    Re: Issue with the Get manager (V2) action

    Please create a new topic.

  • BalkanPharma Profile Picture
    8 on 14 Nov 2023 at 14:06:14
    Re: Issue with the Get manager (V2) action

    Hello guys. I read and try all of the scenarios in this post and i still can`t find a solution for my flow. I need to restart the approval action after 29 days time out multiple times.Firs i tried to restart the whole flow , but i have a condition after the item or file modification witch needs a person to set the price and it should be different than zero to continue the flow. Than i saw the solution with Get manager (v2) and i tried it but it also failed with the error show on the picture. I set up the Get manager (v2) to run after the approval time out and i also set the time out to P29D for the approval. I tried to change the dynamic content in the Get manager action in case i mistake the correct content, but looks like i cant handle it by myself.

    workflow.png

  • Nived_Nambiar Profile Picture
    17,961 Super User 2025 Season 2 on 31 Mar 2023 at 06:13:01
    Re: Issue with the Get manager (V2) action

    Hi @Igor_M 

     

    Since scope: Try is failed, so Scope: failure had ran, (as you can see success tickmarks) so in failure you can add the steps for updating excel file when no manager details are found.

     

  • Igor_M Profile Picture
    14 on 31 Mar 2023 at 06:10:49
    Re: Issue with the Get manager (V2) action

    Hi @Nived_Nambiar,

     

    please see the screenshot - the error message is very generic, it simply is: Action 'Scope : try' failed.

     

    Regards,

  • Igor_M Profile Picture
    14 on 31 Mar 2023 at 06:08:45
    Re: Issue with the Get manager (V2) action

    Hi @VictorIvanidze,

     

    this seems to have solved the issue - the flow is working fine now.

     

    Thank you!

  • Nived_Nambiar Profile Picture
    17,961 Super User 2025 Season 2 on 31 Mar 2023 at 02:11:55
    Re: Issue with the Get manager (V2) action

    Hi @Igor_M 

     

    May i know what error you are getting ?

  • Igor_M Profile Picture
    14 on 30 Mar 2023 at 19:27:12
    Re: Issue with the Get manager (V2) action

    Hi @Nived_Nambiar ,

     

    I've tried your suggestion but it was throwing an error, as shown below.

     

    2023-03-30_21h10_36.png

  • VictorIvanidze Profile Picture
    12,540 on 30 Mar 2023 at 15:16:28
    Re: Issue with the Get manager (V2) action

    @Igor_M, any comments?

  • Verified answer
    VictorIvanidze Profile Picture
    12,540 on 30 Mar 2023 at 08:16:18
    Re: Issue with the Get manager (V2) action

    Hi @Igor_M,

    use this:

    if(empty(outputs('Get_manager_(V2)')?['body/id']),null,outputs('Get_manager_(V2)')?['body/id'])

    VictorIvanidze_0-1680164134295.png

     

     

  • Nived_Nambiar Profile Picture
    17,961 Super User 2025 Season 2 on 30 Mar 2023 at 07:46:56
    Re: Issue with the Get manager (V2) action

    @VictorIvanidze 

     

    I am still learning things in power automate, through this post i have came to know about configure run after option, while searching regarding the issue on how to check manager as boolen variable using get manager action,  via that i came across a post which demonstrates the usage of configure run after option where they has used scope for that.

     

    Using that, I learned the usage of scope and then utilize it here to solve the issue.

     

    But in real, we may not need the scope for Get Manager action as scope is used to group actions  or conditions 🙂 for single action it is not needed.

     

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