Hi Microsoft Support,
Today, I encountered a flow failure in Power Automate.
From the investigation, the error message shows:
"Your flow is failing"
As of May 6, 2020, shared mailbox support was added for certain operations with an optional 'Mailbox address' parameter, allowing you to specify a shared mailbox address for your operation to access. If you were using this operation prior to May 6, 2020, you will need to explicitly update your operations to specify the shared mailbox address. Please follow the Office 365 documentation for more information: https://docs.microsoft.com/en-us/connectors/office365/#shared-mailbox-support
Could you please advise how to fix this issue or how to correctly configure the Mailbox address parameter?
Thank you for your support.
Thank you for your reply, Michael Gernaey.
I’ve just solved the problem.
I cleared the Folder field in the Get emails (V3) action and left it blank (to use the default). It seems the flow couldn’t recognize the word “Inbox” in the Folder field, but after removing it, the flow now works correctly.
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Michael E. Gernaey 482 Super User 2025 Season 2
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