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When a new Email arrives create a Work item in azure devops with attachments

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Posted on by Harsha-99

I am building a flow where when an email arrives with attachments, it should create a work item in Azure DevOps and save the attachments against work item created.I was able to create a flow that generates a work item when the New Email is arrives.

1. But how do I get the attachments as well from Email into the work item?

I know the attachments get stored in one drive/share point and we can get contents from one drive and then send a HTTP request to Azure DevOps but I don't want to use one drive/share point in my flow.

2. A user might insert a screenshots inside the email body itself rather than attachment, the screenshots in email body are coming up broken images in azure devops, A user might do both thing either by attaching images or by adding the screenshots

How can i achieve this, any help would be appreciated

Regards

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Johnzee 2 on at

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When a new Email arrives create a Work item in azure devops with attachments

I am still encountering an issue that I get "Unable to parse Base64 encoded bytes" response when I use "Send an HTTP request to Azure DevOps". i.e. it fails when a new email with attachment is processed but when I used that failed email in an automatic test it works fine
abm abm 32,472 Most Valuable Professional on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @heights2072

Do you need further help in this?

Thanks
heights2072 2 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Thank you @abm for the very insightful video. I followed the steps and was able to successfully automate my work item creation with the attachment. However, my attachment is coming out as blank. I have had a relook several times but did not find any mistake. Will you be open to taking a second look?
Vinayr96 12 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @abm ,

Could you please help me on this issue as its getting to my neck day by day.

Thanks,
Vinay.
Vinayr96 12 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @abm,

Any luck in finding the solution for my above query.
Vinayr96 12 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @abm or @Harsha-99

Can one of you help me on my issue posted in my latest acknowledgement ASAP.

Thanks,
Vinay
Vinayr96 12 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @abm ,

i did the modifications as per the update shared under your video description, but it still doesn`t work.. as soon as i change the Body is Bas64 to Yes, im getting the error as "Unable to parse Base64 encoded bytes.
clientRequestId: 7ddd27ab-0c7d-4161-b67e-06ae1eb44644". Could you please suggest further on this? attached my flow screenshot post modifications as per the update shared under video description.
abm abm 32,472 Most Valuable Professional on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @Vinayr96

See my video description and there is an update about version. Try to implement that and see if that works or not.

Thanks
Vinayr96 12 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

Hi @abm

I have a similar requirement of getting the attachment from a form and then have to attach it to the work item. i have achieved this from your video almost 99%. forget about the steps to get the attachment from form and all, my flow is running successful, but when i have opened the attachment, i get the attached error, even after downloading the file, im unable to open the file.. i tried the "Update" that you have shared under the same video, not sure if i did it in the correct way, but as soon as i try to run the flow, im getting the error for Base64 unable to parse, since "Body is Base64" to Yes.. .. Could you please help me how do i get my flow work.. Hope you could help me bit quicker as i need this in a critical process design.

Error1.PNG

Error.PNG
nehaparakh 12 on at

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Re: When a new Email arrives create a Work item in azure devops with attachments

@abm please check ur Private Message