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Sharepoint Component inconsistent loading hanging.

Posted on by 13
I have uploaded an SSO component for a component onto a sharepoint site.
On testing it with various people, browsers, etc. we have noticed that for some reason, some people trying to access the account have it hang as seen below:

Whereas others get it working as expected as seen below:
 


Here are the test results thus far, please note that a person's outcomes are consistently returning the same each time based on the browser they are using:
Person A:
- Chrome: Working
- Edge: Hanging
 
Person B:
- Chrome: Hanging
- Edge: Working
 
Person C: 
- Chrome: Hanging
- Edge: Hanging.
 
All 3 people have access to the copilot as well as access to the sharepoint site that the SSO component exists on.
 
I don't understand how the three instances are consistently occurring for these people but those outcomes are different in each person when they have the exact same access.

Any thoughts?

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