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Publish & Channel Management

Sharepoint Component inconsistent loading hanging.

Posted on by 13
I have uploaded an SSO component for a component onto a sharepoint site.
On testing it with various people, browsers, etc. we have noticed that for some reason, some people trying to access the account have it hang as seen below:

Whereas others get it working as expected as seen below:

Here are the test results thus far, please note that a person's outcomes are consistently returning the same each time based on the browser they are using:
Person A:
- Chrome: Working
- Edge: Hanging
Person B:
- Chrome: Hanging
- Edge: Working
Person C: 
- Chrome: Hanging
- Edge: Hanging.
All 3 people have access to the copilot as well as access to the sharepoint site that the SSO component exists on.
I don't understand how the three instances are consistently occurring for these people but those outcomes are different in each person when they have the exact same access.

Any thoughts?

Question Upload Note: Categories was mandatory for this question for some reason, so ignore that there is a 'Teams' tag in categories, as this is not related.

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