Power Automation Error: AADSTS50020

Hi,

Would like to seek your help regarding on the error below.

1. Winautomation Error

Request Id: 1729d964-579c-40cb-9341-4a67befb5a00

Correlation Id: f6316ff5-d6f2-409c-a920-3b33c4ffdda9

Timestamp: 2022-11-03T20:36:11Z

Message: AADSTS50020: User account 'admin@mycompany.onmicrosoft.com' from identity provider 'https://sts.windows.net/.......' does not exist in tenant 'Microsoft' and cannot access the application 'https://microsoft.service-now.com '(ServiceNow) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

2. POWERAUTOMATE

Test connection failed. Details: Connection failed: [Machine 1f1eb549-86c0-4742-a353-34c9be59610d] There’s an issue with your credentials. Check your credentials or use different credentials to connect to the machine. Correlation id: df6371ec-dc5b-4f4f-9f9e-614e103db8f9 , [Machine 771f151d-522c-46f2-ac74-640194346d0e] There’s an issue with your credentials. Check your credentials or use different credentials to connect to the machine. Correlation id: df6371ec-dc5b-4f4f-9f9e-614e103db8f9

Please let us know what needs to be fix in our tenant.

Thank you,

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