web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id : 4XU4pgmcw+7Jm6ukhYbdGZ
Power Automate - Using Connectors
Unanswered

Power Automation Error: AADSTS50020

Like (0) ShareShare
ReportReport
Posted on 7 Nov 2022 00:40:41 by

Hi,

 

Would like to seek your help regarding on the error below.

 

1. Winautomation Error

Request Id: 1729d964-579c-40cb-9341-4a67befb5a00

Correlation Id: f6316ff5-d6f2-409c-a920-3b33c4ffdda9

Timestamp: 2022-11-03T20:36:11Z

Message: AADSTS50020: User account 'admin@mycompany.onmicrosoft.com' from identity provider 'https://sts.windows.net/.......' does not exist in tenant 'Microsoft' and cannot access the application 'https://microsoft.service-now.com '(ServiceNow) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

 

2. POWERAUTOMATE

Test connection failed. Details: Connection failed: [Machine 1f1eb549-86c0-4742-a353-34c9be59610d] There’s an issue with your credentials. Check your credentials or use different credentials to connect to the machine. Correlation id: df6371ec-dc5b-4f4f-9f9e-614e103db8f9 , [Machine 771f151d-522c-46f2-ac74-640194346d0e] There’s an issue with your credentials. Check your credentials or use different credentials to connect to the machine. Correlation id: df6371ec-dc5b-4f4f-9f9e-614e103db8f9

Please let us know what needs to be fix in our tenant.

 

Thank you,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing our 2025 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for…

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 497 Super User 2025 Season 2

#2
David_MA Profile Picture

David_MA 436 Super User 2025 Season 2

#3
Riyaz_riz11 Profile Picture

Riyaz_riz11 244 Super User 2025 Season 2

Featured topics

Loading complete