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Community site session details

Session Id : 9w6UOu5YNPf+A0wZLq+cUz
Power Automate - Building Flows
Answered

The execution of template action 'xxxxxx' is failed: the client application timed out waiting for a response from service.

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Posted on 8 Feb 2023 09:27:49 by 42

hi

i've a flow that returns to powerapps a base64 pdf text.

Sometimes i receive this error also if the total execution time is about 6 sec.

The problem seems to be more frequent with apple clients.

Any suggetions?

thank's

 

 

pellizzari_andr_0-1675848236147.png

 

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  • pellizzari_andr Profile Picture
    42 on 06 Mar 2023 at 07:35:01
    Re: The execution of template action 'xxxxxx' is failed: the client application timed out waiting for a response from service.

    Actually, it's not really a timeout issue as the error occurs even with streams that last for 6 seconds. However, it's possible that returning a base64 to a mobile device could indeed cause a problem. I've noticed that the error occurs more often with Mac clients and never on PCs. Nevertheless, I think it's best to pass the file "link" at this point.

    thank's

  • Verified answer
    fchopo Profile Picture
    7,972 Moderator on 08 Feb 2023 at 10:14:40
    Re: The execution of template action 'xxxxxx' is failed: the client application timed out waiting for a response from service.

    Hi @pellizzari_andr 

    "Respond to a Power App or flow" action has a 120 seconds request timeout limit, and that can't be changed unfortunately. 

    It seems that you're returning a bunch of data to the Power App, so my recommendation would be that you store the data (pdf) in some data source (SharePoint, Dataverse), and return a link to it to the Power App.

    Hope that helps!
    Ferran

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