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Community site session details

Session Id : AWDDOJO7GFnWsV+kUbyzDe
Power Apps - Building Power Apps
Unanswered

Couldn't download the file (One user)

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Posted on 23 Aug 2021 11:07:11 by 19

Hi all,

 

I'm having problem with "Couldn't download the file" error showing once user's trying to download the file.

It concerns one particular user and only office files (excel, word etc.) User is able to open files directly on sharepoint list.

Lemak89_0-1629716405830.png

 

Any ideas? 

There are two similar posts that haven't been solved yet.

https://powerusers.microsoft.com/t5/Building-Power-Apps/Couldn-t-download-the-file/m-p/953836#M302962

https://powerusers.microsoft.com/t5/Building-Power-Apps/Couldn-t-download-the-file/m-p/627636#M198872

 

Thanks in advance!

Categories:
  • Community Power Platform Member Profile Picture
    on 28 Mar 2022 at 01:33:31
    Re: Couldn't download the file (One user)

    Hey

     

    Ask user to delete the connector and open the app. It will create a new connector and hopefully they can download.

  • adammmm Profile Picture
    67 on 15 Mar 2022 at 23:34:21
    Re: Couldn't download the file (One user)

    Same here, one particular user can't download attachments via PowerApps but able to download through SharePoint list? Is there a solution to this issue?

  • Community Power Platform Member Profile Picture
    on 18 Feb 2022 at 00:54:57
    Re: Couldn't download the file (One user)

    I have the same issue. Did you get this resolved ?

  • Nogueira1306 Profile Picture
    7,390 Super User 2024 Season 1 on 23 Aug 2021 at 11:52:07
    Re: Couldn't download the file (One user)

    Ok.. try to contact microsoft/ create a ticket

  • Lemak89 Profile Picture
    19 on 23 Aug 2021 at 11:47:22
    Re: Couldn't download the file (One user)

    @Nogueira1306  I've already tried. 

    I gave him full control permission. 

    I've tried with two different apps and two different sharepoint lists as well.

    Unsuccessfully. The same error occurs.

  • Nogueira1306 Profile Picture
    7,390 Super User 2024 Season 1 on 23 Aug 2021 at 11:40:01
    Re: Couldn't download the file (One user)

    Maybe it is a bug..

    Try to take the user permissions and them give it again

  • Lemak89 Profile Picture
    19 on 23 Aug 2021 at 11:36:17
    Re: Couldn't download the file (One user)

    @Nogueira1306 thanks for you response đź‘Ť
    User has 'Contribute' permission granted to the sharepoint list, so he should be able to do CRUD operations.

    In sharepoint list he's able to open attachments via standard sharepoint form.

  • Nogueira1306 Profile Picture
    7,390 Super User 2024 Season 1 on 23 Aug 2021 at 11:11:40
    Re: Couldn't download the file (One user)

    Check the permissions. If he only has permission to see or if he has to edit

     

    If you need additional help please tag me in your reply and please like my reply.
    If my reply provided you with a solution, pleased mark it as a solution ✔️!

    Best regards,
    Gonçalo Nogueira

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