Hello,
I just completed testing of my app in a sandbox environment. All users who helped testing it had access, everything worked as expected.
I exported the solution, which is including all required components
Then I imported the solution in our production environment.
Before sending out the annoucnement to all users, I was asking some of the test users again for checking if everything works.
They reported back they can't load anything and were all sending the same error:
"Connection not configured for this service."
The error message is related to power automate flows which the app uses to retrieve data from several data sources.
I was looking for this issue for hours now and found several hints to security roles. I then copied the Basic User role, edited the Process permission to "Organization" and assigned it to one user. The user was reporting back that everything worked.
I don't understand why it works on the sandbox environment without any security roles but not in the production environment.
I also couldn't find accurate information on which roles are safe to be used for all users on the environment.
Is there a way to make the app run without assigning all these security roles on the production environment?
