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Customized PowerApps form not loading, OOTB default form still loading

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I have replaced the OOTB SharePoint list form with a Power App version by using the "Customize Form" option in the list ribbon. I'm able to make PA form changes and publish successfully, however, when opening an item in a list view by double-clicking or selecting the 'Edit' option in the ribbon, it still loads the OOTB default form. I have checked a number of setting and tried various steps to force it to load like:

  1. Ensuring "Use a custom form created in PowerApps" is selected in form settings
  2. Opened item in various browsers such as Chrome and Firefox
  3. Selected "CTRL+F5" to hard refresh the page cache.

None of these have worked. I initially customized the list form when I created the list, ran into a slew of problem and decided to change the form setting back to using default OOTB and deleting the customized PA form. I then used the customize form setting again to create another PA form and now it will not load.

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  • ShawnPelletier Profile Picture
    ShawnPelletier 85 on at
    Re: Customized PowerApps form not loading, OOTB default form still loading

    I ended up flushing my browser data and waiting it out for 10 or 15 minutes and it came back. I keep forgeting that SPO isn't always as responsive as the on premise envionment.

  • WarrenBelz Profile Picture
    WarrenBelz 145,422 on at
    Re: Customized PowerApps form not loading, OOTB default form still loading

    Hi @ShawnPelletier ,

    This has happened to me on odd occasions - I find if I edit one record using the OOTB form, the customised form appears on the next opening.

     

    Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

    MVP (Business Applications)   Visit my blog Practical Power Apps

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