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When using the email response to standard "Approve/Reject" approval request, the selected response is displayed in the confirmation screen:
But when a Custom Response is used, nothing is displayed on the confirmation screen and the user must make the choice a second time.
Is this functioning correctly? It doesn't seem right to make the user choose their response twice.
Hi @StanBaer ,
Glad to see you resolved the strange issue.
Please consider marking your own reply as a solution to help others find it more quickly. Thanks.
Best Regards,
Wearsky
I found my own solution... The problem is including spaces in the response. When I change the custom responses to "Custom_Response_1" and "Custom_Response_2", it works as it should. Replacing the underscores with spaces causes the issue again.
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