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Session Id :
Power Automate - Using Flows
Answered

Change the name in the Via Power Automate Message

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Posted on by 5

So I have created a flow for my support team the problem is people keep reaching out to me because my name pops up in the flowbot "Nik Johnson Via Power Automate" and they think I can assist which I can't.  Can I change the name to something else such as a Shared mailbox account or another persona? I don't have a problem helping folks but the goal is to get them to leverage the bot not try to side step it by reaching out to someone. Thanks

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  • mbhatt Profile Picture
    525 on at
    Re: Change the name in the Via Power Automate Message

    @juanalpizar 

     

    i use my DL ID and export this flow in another id .

  • juanalpizar Profile Picture
    2 on at
    Re: Change the name in the Via Power Automate Message

    I am having the same issue, I am posting an email to a teams channel and shows my name as via power automate 

     

    juanalpizar_0-1681520204405.png

    post comes with my name via power automate, is there a way to remove it?

  • mbhatt Profile Picture
    525 on at
    Re: Change the name in the Via Power Automate Message

    hello

     

    @Nik_Johnson 

    can you show me your flow 

    how you create this flow ?

  • skr Profile Picture
    2 on at
    Re: Change the name in the Via Power Automate Message

    I'm using Logic Apps to build a workflow and I'm running into the same thing.  It would be nice to be able to select an option within the settings of the workflow that lets me show/hide my name associated with a teams message post using flow bot instead of having to spin up a whole other service account - and maintain that service account. Not sure what the use case would be to show the persons name who created the workflow. 

  • ER-13090934-0 Profile Picture
    17 on at
    Re: Change the name in the Via Power Automate Message

    Hi, 

     

    Did you find a way to do it without creating a new account ? 

    I don't have admin right in my organisation and I'm facing the same issue as you. 

  • Verified answer
    v-jefferni Profile Picture
    on at
    Re: Change the name in the Via Power Automate Message

    Hi @Nik_Johnson ,

     

    For an automated flow which will send messages or emails etc., the best approach is to create a service account and use it to create flows. If you are administrator, you can

    1. export this flow

    2. create the account and assign licenses, login Power Automate using that account

    3. import the flow package.

     

    Best regards,

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