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Session Id : 2Zp5Wm5BAqbWr9Pb90ncQh
Power Apps - Microsoft Dataverse
Answered

Change Users Name in Dynamics 365 CE Via AD

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Posted on 10 Nov 2022 14:11:48 by

Hello all,

 

I am currently looking at changing the user name of a user in a dynamics 365 CE sales app by changing the name in active directory. 

 

Specifics below:

 

We are using Dynamics 365 Online/Power platform and have our users set up in azure active directory.  The user in question is actually a service account we utilize for workflow ownership.

Because the user is a service account that owns most to all of our workflows within CE, so it is important that the name change does not impact the functioning of the workflows of which we have a large number that fire at high frequency and some with long running wait conditions.

 

We initially tried to change the user name in the CE app itself, but the CDSUserManagement service renamed it to the name listed in Active Directory.

 

It seems like we will have to rename the service account user name within active directory for it to persist and stay renamed.  So my question is, will renaming our service account user name in Active Directory impact the workflows in our CE instance? 

 

Thank you

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  • Verified answer
    ChrisPiasecki Profile Picture
    6,412 Most Valuable Professional on 11 Nov 2022 at 02:20:53
    Re: Change Users Name in Dynamics 365 CE Via AD

    Hi @Anonymous,

     

    The unique ID (SystemUserId) is what would be referenced in any dependent workflows, not the display name or any other attribute.

     

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