Creating a connexion with another account

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Posted on by forstera

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Hello all,

in addition to my personal account, I have a service account that I use when creating my feeds for connections to the various Office 365 elements.

As you can see here aboe, both my personal and service accounts are used

Since now a few time, I'm not able to create a new connexion using this service account :

When trying, I ckick on new Connexion, choose the component I'd like to use and I get the following window :

I then enter my service account digiproc and I expect to be asked for the password to this account.
Instead, the system automatically assigns the connection to my personal account.

How can I avoid this and force the system to take into account the service account I've just given it?
I've tried to do this in an 'InPrivate' window, but it doesn't make any difference.

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CFernandes 8,504 Most Valuable Professional on at

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Hey Mate, This is a browser problem, can you try a Guest Window instead? https://support.google.com/chrome/answer/6130773?hl=en-GB&co=GENIE.Platform%3DDesktop

Also can you check the connections in the Power Automate Designer -

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forstera 331 on at

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Hi @CFernandes,

Thanks very much for your answer. So I tried using Chrome with the Guest profile but again, I get my personnal account when I try to create a new connexion or try to change the account of an existing connexion.

Anyway, I can live with it for the while but can't create a new connexion with my service account :( .. or should I first connect to https://make.powerautomate.com/ with my service account ?? -> I dont think so because in this case, I'll not be able to be the owner of the connexion ..

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CFernandes 8,504 Most Valuable Professional on at

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Hey @forstera - Lets try another trick

Switch to the old designer and (+Add new connection)

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forstera 331 on at

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Hi @CFernandes ,

Thanks very much for your answer ; i'll test that tomorrow and post the result.

In the meantime, I realized that this problem doesn't seem to occur on a personal computer. I made a test at home and after having entered the other account, a password was request for it.

On my work computer, according to the fact that it belongs to a domain with the Single Sign on activated, this could be the problem ...
Let's see tomorrow :)

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CFernandes 8,504 Most Valuable Professional on at

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Hello @forstera

It seemed to be a browser/device issue but it might be a policy enforced by your company.

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aagirre92 2 on at

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Hey @forstera, did you find solution to this?

I have a power automate flow that needs to use the outlook connector with a different account and I have the same problem (i.e. no matter what I do, the oauth popup always redirects to the account that is logged in make.powerautomate.com)

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