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Community site session details

Session Id : +LyVJv5b2ShUjohODt+Hjv
Power Automate - Building Flows
Unanswered

Unable to open file attachment in email sent by flow

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Posted on 12 Oct 2020 09:07:13 by 16

Hi I am unable to open the file attachment sent by the flow. 

 

I have checked and do not see any errors in my flow. However, when the email is sent to me I see this error. 

 

naokichia_0-1602493526221.png

 

naokichia_1-1602493540655.pngnaokichia_2-1602493603414.png

 

  • naokichia Profile Picture
    16 on 13 Oct 2020 at 08:43:57
    Re: Unable to open file attachment in email sent by flow

    Hi @yashkamdar 

     

    We manage to solve it, for respective file we used identifier instead and this fixed the problem

     

    naokichia_0-1602578607525.png

     

  • yashkamdar Profile Picture
    1,044 on 13 Oct 2020 at 06:06:47
    Re: Unable to open file attachment in email sent by flow

    Hello Team,

     

    Got to the root of your issue.

     

    Can you please follow the steps mentioned below-

     

    In Outlook, go to “File” > “Options” > “Trust Center” > “Trust Center Settings…” > “Attachment Handling“. Ensure that “Turn off Attachment Preview” is NOT checked. Select the “Attachment and Document Previewers…” button. Make sure that the previewer you wish to use is checked, then select “OK” three times.

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

     

  • naokichia Profile Picture
    16 on 13 Oct 2020 at 01:56:46
    Re: Unable to open file attachment in email sent by flow

    @yashkamdar  I have tried it but the error still occurs. This is my flow. 

     

    naokichia_0-1602554193736.png

     

  • yashkamdar Profile Picture
    1,044 on 12 Oct 2020 at 10:37:57
    Re: Unable to open file attachment in email sent by flow

    Hello Team,

     

    I have resolved this before and I know that you are trying to fetch an attachment from Microsoft form.

     

    The trick here is instead of using the "Get file content using Path", you need to use "Get file content" action, only then the attachment will get properly rendered. The Get file content using path used to work before but something changed a couple weeks ago and it no longer renders the attachment correctly hence the trick to use the ID instead of Path.

     

    I am adding the screenshots below-

     

    yashkamdar_0-1602498970753.png

     

     

    You might want to look at the video tutorial I have on my youtube channel in case of further queries-

    https://www.youtube.com/watch?v=xlzAwgtkb74

     

     

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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