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Switch Case - If a user selects the 'Other' option in Microsoft Forms

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Posted on by Marty3012

Hi,

My issue is as follows. I have a Microsoft Form and it has a Choice question where the user has an option to select 'Other' rather than the specified choices;

In my flow I want to create a Switch Case so that if a user selects 'Other' then a separate group of actions will be used for that option. The important thing here is that I dont want to pick up the actual value entered in the 'Other' option, I just want the Flow to pick up the fact this 'Other' option has been selected. In the Switch action it only allows you to compare the actual value that is entered;

Cant think how to do this. Any help appreaciated.

Thanks

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Gericom 242 on at

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Re: Switch Case - If a user selects the 'Other' option in Microsoft Forms

Hi @Marty3012
you would use the switch case like
the 3 column you use for other because the person selected is not john or Bill so it would go to the default

with kind regards
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Marty3012 on at

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Re: Switch Case - If a user selects the 'Other' option in Microsoft Forms

My mistake. I should have mentioned in original post that for the actual form there will be many options in the Choice question, potentially over 20 plus the 'Other' option. Therefore I was hoping not to have to create many switch statements. I thought about an If Condition, but only thing is I will have to add more choices to the question over time, so I dont want to keep going into the if condition and add more options.
Thanks
Thanks

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Gericom 242 on at

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Re: Switch Case - If a user selects the 'Other' option in Microsoft Forms

hi @Marty3012

so if i understand it there will be 20+ choices ?
what is the next step or will every person have different steps ?
with kind regards
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Marty3012 on at

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Re: Switch Case - If a user selects the 'Other' option in Microsoft Forms

Yes, correct. There will be a drop down question with 20+ options with an option to add a custom value in the 'Other' option. The 20 + options will have their own set of actions in one column of the switch and whatever value is entered in 'Other' will have its own set of actions in another column of the same switch. thanks

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Marty3012 on at

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Re: Switch Case - If a user selects the 'Other' option in Microsoft Forms

Here is an image to show what I require;

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ManoukUBN 24 on at

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Re: Switch Case - If a user selects the 'Other' option in Microsoft Forms

If anyone still needs this, I managed to find a workaround. I added a "Choice" question with one option (essentially making it a checkbox) after the question with the "Other" option. The checkbox asked the person to confirm their answer is not in the list already and spelled correctly. With branching, I then mapped this question to show after the "other" choice. I mapped the rest of the options to the question after the confirmation checkbox. I could then map my automation flow to trigger on the confirmation checkbox, solving my problem.

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