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Send email with form results using flow and make user the sender

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Posted on by mauld-louie

I created a Microsoft Form, and then created a Flow to email the form responses. The email shows it is from "microsoft@powerapps.com". Is there any way to make the user's email be the sender instead of Microsoft? I have been tasked with creating a form that users fill out and the results will be emailed to our ticketing system. We need the user's email address to be the sender so that the ticketing system makes that email address the client. I don't see any way to do this using Forms and Power Automate. Am I missing something? Is there a way to do this?

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AnthonyAmador 2,557 Moderator on at

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Hi @mauld-louie

You can use the Send Email action from the Office 365 Outlook connector, and modify the part that says "Send as", in the advance option, however you must have permissions to send emails on behalf of the specified sending account.

I hope this helps.
Kind regards.
Community Support Team - Anthony Amador
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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mauld-louie 2 on at

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Yes, I saw that I can send emails as a specific account but the problem is that I would want each email to be sent as the user that filled out the form. So I am not clear how I could do that nor how I could give an account permissions to send as every user, including any new ones we set up. Every week we are setting up numerous new users.

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AnthonyAmador 2,557 Moderator on at

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Hi @mauld-louie

To grant this permission you have to be an Exchange admin, and do it manually, there is no way to do it automatically using Power Automate as there is no Exchange connector so far.

My suggestion is to create a shared mailbox, and send the email from there, you can attach the email of the user who completes the form in the body or subject.

Hope this helps.
Kind regards.
Community Support Team - Anthony Amador
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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VictorIvanidze 13,081 on at

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See https://ivasoft.com/modifynotificationflow.shtml

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