Send email reminders, including contents of the previous reminder(s)

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Posted on 30 Apr 2021 06:47:09 by Wong_MR

Hi there, I have a job task where I need to send three email reminders to my colleagues.

1. The first reminder is to be sent on the first Friday.

2. The second one is to be sent one week later.

3. The final email reminder is to be sent one more week later.

For the first reminder, I can use "Send an email (V2)" to send the reminder. However, for the second reminder, I would like the second reminder email to keep the email content of the first reminder as well. That means I don't want to send a new, separate reminder email. I want to include the contents of the first reminder like replying to the first reminder, but of course the To List is not to myself.

Is it possible to do so?

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jinivthakkar 4,181 on 07 May 2021 at 10:44:42

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Re: Send email reminders, including contents of the previous reminder(s)

@Wong_MR this is how this can be done, see if this works for you:

Each task has a unique task Id which will have to part of the subject of the email.
Then you can do get emails action and add filters in the action with subject = taskID (can use equals/contains query)
With this you will get your specific email and then you will get your message ID
Now once you have the task Id and message Id you make an entry in the SharePoint list

When you want to send reminder second reminder, for the specific task you have the task Id in the SharePoint list, so you can do get items with filter and get your item along with that you get message Id for the first email you sent. So now you can use forward an email or reply an email action.
Again when this email is sent you capture the subject do get emails action with filter just like before and get message Id and then store in list column.

On third reminder, for specific task you again query list and get the item and refer second column with fwd/reply message Id.

I tried something but implementing the whole logic is too much of work so you can try

Basically here I am using SharePoint list to store email subject and message Id which I can later use to fwd/reply emails.

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Wong_MR 10 on 07 May 2021 at 04:02:03

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Re: Send email reminders, including contents of the previous reminder(s)

Yes, but not much. Why? Do I have to use SharePoint for this?

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jinivthakkar 4,181 on 03 May 2021 at 14:35:33

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Re: Send email reminders, including contents of the previous reminder(s)

@Wong_MR are you using SharePoint by any chance?

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Wong_MR 10 on 03 May 2021 at 01:35:42

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Re: Send email reminders, including contents of the previous reminder(s)

Thank you @jinivthakkar. Do you know how I can save the first and second message ID within Power Automate for my use in the reminder 2 & 3?

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jinivthakkar 4,181 on 30 Apr 2021 at 10:47:26

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Re: Send email reminders, including contents of the previous reminder(s)

@Wong_MR you could use Forward and email action or Reply to email action with different content
but first when you send the first reminder, you need to save the message ID somewhere which you can use while sending reminder 2 & 3

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