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In Power Pages multistep form not able to add partial url or select subpage in the redirect step

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Posted on by Pragatij

In power pages multistep form, on the redirect step if I select subpage or add partial url in the external url field, Its giving error as something went wrong.

But If we give full url in the external url tab then it is working fine.

Can anyone help me on this.

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Fubar 7,960 Super User 2025 Season 1 on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

As Oliver mentioned if the custom error has been disabled you should be seeing a different error messaged (more of a stack trace), and this will usually provide some additional information.

If you have access to Azure data storage you can also configure Diagnostic Logging which should also give you more info (and the error will include the GUID you see in the portals error box)

This link includes both the disabling of the custom error (it also has a screen shot of a trace log - what you should be seeing now if it was disabled correctly) and also how to setup Diagnostic Logging

https://learn.microsoft.com/en-us/power-pages/admin/view-portal-error-log
oliver.rodrigues 9,315 Most Valuable Professional on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

@Fubar that's interesting, I will check that later, I don't have D365 in my one, so not sure if it's related to that

@Pragatij worth checking what you see in Website Package Details, I could have an issue in my environment and I might be making things more confusing 🙈
Fubar 7,960 Super User 2025 Season 1 on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

@OliverRodrigues wrote:

Just FYI, I think the Powe Pages Core solutions doesn't apply to the Enhanced Data Model. At least I can't see the solution there or even if clicking on the "Web package details" it says I don't have any portal package @Fubar

@OliverRodrigues I have it in mine, it is enhanced, and hasn't had the standard or Portal installed (and no Portal Management App, just Power Pages Management App)

Also, can see template under Website Package Details
oliver.rodrigues 9,315 Most Valuable Professional on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

Just FYI, I think the Powe Pages Core solutions doesn't apply to the Enhanced Data Model. At least I can't see the solution there or even if clicking on the "Web package details" it says I don't have any portal package @Fubar
Fubar 7,960 Super User 2025 Season 1 on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

Can also check if there is an upgrade for the Power Pages Core. if you select Dynamics 365 Apps in the screen shot from Oliver you should find it in the list.
Pragatij 44 on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

Hi @OliverRodrigues ,
Thank you for your help, yes I have enabled for portal upgrade and waiting for the version to get update, hopefully it should resolve this issue.
Just wanted to ask upgrading the portal site will it be having any impact on the other features of the site.
oliver.rodrigues 9,315 Most Valuable Professional on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

Once disabling the custom error message you should be getting a different error page, but that's fine, I am pretty sure that the issue you are having is related to the portal version

navigate to Power Platform admin center (microsoft.com)

on the left, go to Environments --> select your environment

and then click on Resources --> Power Pages:

Open your website click on Edit within Site Details, and select "Enable the Portal for Early Upgrade"

this will help getting the most recent version, it might take some time to update the Portal as it would probably do this during off-peak hours.

Alternatively, you can open a support ticket with Microsoft and ask them to push the latest version for your environment, but I doubt that this would be any quicker
Pragatij 44 on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

Hi @OliverRodrigues Thank you for your response, please see below details
Yes the custom error message has been disabled
Yes I have pasted the screenshot below
Yes I am using enhanced data model, with portal version as 9.5.10.42
Please let me know if I need to update my portal to latest version.. also can you please guide me how to do it and will it be having impact on any other site components.
oliver.rodrigues 9,315 Most Valuable Professional on at

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Re: In Power Pages multistep form not able to add partial url or select subpage in the redirect step

Hi, a few things:

Make sure the custom error page is disabled: https://www.youtube.com/watch?v=F8QxoyOIzAc&t=1s&pp=ygUfZW5naW5lZXJlZCBjb2RlIHNjcmVlbiBvZiBkZWF0aA%3D%3D

Can you share the error message after doing the above?

Are you using the Enhanced Data Model?

if yes, which Version is your Portal, you can check this by navigating to /_services/about

I am aware of a very similar issue with the Enhanced Data Model that should have been fixed as part of the Portal version 9.6.x.x. That's why I am asking the questions above.