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Hello
We have had some issues come up as of late with the actions "create an approval" with the child action of "wait for an approval". We were using this to help push reminders for the approval to the user with a link for the specific action. The issue came up that users were taking action too fast and we would get an error on the wait for an approval action of -
BadRequest. The request failed. Error code: 'ApprovalSubscriptionNotAllowed'. Error Message: 'Cannot wait on this approval in its current state.'.
Seems there was some talk of this online and that adding a delay may help. However, it was a known issue and the delay we added of 1 to 3 minutes didn't help with each run. We are running a parallel branch prior to the wait action, to allow the reminders to send.
We have now switched it over to a "Start and Wait for Approval" step for each in the flow. Using a variable for the response of this action to help with our delay branch. This works fine, but we cannot link directly to that approval for the end users when sending reminders since dynamic content is not available until the action finishes.
Anyone know of a better way to set up approvals with reminders that will avoid these issues? thank you!
thanks, we can test this. This is an idea of what we had prior. the loop to the left was the reminder which ran based off a variable for the current stage of the process. This would work most times, just as of late it seemed to hold up on the wait for approval action. Seemed a bit odd. But, with what you've said, maybe the wait for approval needs to be on the left loop,
How about putting the Wait for approval action in a loop and include a run after action. You can put a delay in the loop as well.
Run after might work, I need to try this. But, I believe the dynamic content we need is from the "wait for an approval" step that has that error. So, run after would allow the flow to move, but potentially miss content that we need to update the user and list with.
I suggest using the "run after" feature to handle the error if action has already been taken on the approval.
Please let me know if this works for you.
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Michael E. Gernaey
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David_MA
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Riyaz_riz11
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