Retention policy for PVA bot in Teams

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Posted on 3 Nov 2022 13:50:50 by inzil2k

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Is it possible to set a custom retention policy for a PVA bot in Teams? I know that it is possible to set policies for specific users in Teams but is a PVA bot considered a user? I'm looking for a solution to clear chat history with a bot after specific time.

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Expiscornovus 32,205 Most Valuable Professional on 08 Nov 2022 at 10:50:56

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Re: Retention policy for PVA bot in Teams

Hi @inzil2k,

You can manage this in the settings of your environment. You should be able to schedule a bulk deletion job for the ConversationTransrcipts table. Microsoft has an article about this:

https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bot-conversation-transcripts/

Look into using Bulk deletion option of the Data Management section of your Power Platform environment:

https://learn.microsoft.com/en-us/power-platform/admin/delete-bulk-records