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Copilot Studio
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Retention policy for PVA bot in Teams

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Posted on by inzil2k 192

Is it possible to set a custom retention policy for a PVA bot in Teams? I know that it is possible to set policies for specific users in Teams but is a PVA bot considered a user? I'm looking for a solution to clear chat history with a bot after specific time.

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Publish & channel management
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  • Verified answer
    Expiscornovus Profile Picture
    Expiscornovus 33,870 Most Valuable Professional on at

    Hi @inzil2k,

     

    You can manage this in the settings of your environment. You should be able to schedule a bulk deletion job for the ConversationTransrcipts table. Microsoft has an article about this:

    https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bot-conversation-transcripts/

     

    Look into using Bulk deletion option of the Data Management section of your Power Platform environment:

    https://learn.microsoft.com/en-us/power-platform/admin/delete-bulk-records

     

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