I just spent an hour trawling through the MS forums and wider Internet without finding any definitive answer to my query so I'll post it here.
All users in our organization have been assigned Microsoft Business Basic licences. We have two admins who are developing our main canvas-based Power App. The two admins also have MS Business Basic licences applied as well as Microsoft Power Automate Free licences. They have been developing the app since around July last year. All our end users have Microsoft Business Basic licences, and some have Microsoft Power Automate Free licences applied although I am not sure how those got applied, they were not applied by me as the licence administrator.
Today I went to add two new end users to the organisation. I applied the usual Microsft Business Basic licences. However, when the users went to open our app they were informed they need a Power Apps licence to run the app. The app would not open until I applied a Microsoft Power Apps plan trial 2 licence to the users. This surprised me because I have not had to do this in the past and most of our users are running the app without this licence applied. What I have been able to find out is that this trial licence seems to expire after 30 days. This is concerning to me.
Does that mean all of our users will eventually lose access to the app and have to purchase a Power Apps licence?
At present we have around 80 users.
Around 40 of them have just the Microsoft Business basic licence applied.
Around another 40 have the MS BB and the MS Power Automate Free licences applied
The latest 2 have the MS BB, the MS Power Automate Free and the Power Apps plan 2 trial licences applied.
Thanks! And thanks for the quick response.
@Bonez Yes it appears it was. Once the options under Apps were ticked the issue didn't re-appear.
Was this the issue?
Hi @v-bofeng-msft thanks again for the response. Yes when I say business basic I mean Microsoft 365 Business Basic.
I think I may have found the issue. It seems, in the Admin Center, under Licences and apps we now have a new area called Apps.
It seems we now have to select the apps for the new user to have access to. I am suspecting (hoping) that was the only issue; When I checked the new user, no apps had been selected. I will need to adjust my on-boarding flow to select all the apps associated with the Microsoft Business Basic licence to be enabled and that way hopefully I will not need to purchase PowerApps licences for all users.
Hi @InTas :
Could you tell me:
If business basic licence means "Microsoft 365 Business Basic", the answer should be "They will be able to use a canvas app".
In addition, if the trial plan of PowerApps expires, and they do not have other lincence with PowerApps license, they will not be able to continue to use the APP you created.
Regarding the licensing of PowerApps, I suggest you check this document:
Microsoft Power Apps and Power Automate Licensing Guide
Best Regards,
Bof
@v-bofeng-msft Thank you for your reply.
It seems new users added to the organisation will have a trial licence for 30 days then we will need to purchase a licence for them.
However what about the 40 or so existing users who have been using our app since ca. July 2020 and who don't even have a trial licence? They all have a business basic licence. Will they be able to continue using the app? And if not, when will their 30 days expire?
Hi @InTas :
Q:Does that mean all of our users will eventually lose access to the app and have to purchase a Power Apps licence?
A:Yes.The Power Apps trial plan is only valid for 30 days. If you want to continue using PowerApps after 30 days, you need to purchase the corresponding license.
Please check this link:
Best Regards,
Bof
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