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Copilot returning a blank answer [depuration insights]

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I am having trouble to understand why copilot doesn't return an answer... I am using generative IA, a topic exclusive for what i am asking for and the choosen data is a pdf file with text only. The depuration insights doesn't show anything useful either. It only says that "for this case, depuration insights are not availiable". There isn't any errors in my topics, so I don't know what do to. 
 

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