When Email Arrives - how can this be shared so the inbox is context-specific?

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Posted on by MelissaReed

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How do I share a "when new email arrives" workflow so that it is looking at the "share-ee" inbox, not mine?

I created a "when a new email arrives" flow to trigger when the server admin sends a patch notification email. It takes the information in that email, does some processing, and sends an email with the formatted/processed information.

Works great. But I need it to work great on Bob's inbox, the person who needs this flow.

I had hoped "Share" would translate to using the "Sharee's" inbox but it appears to hold firm to my connections, including email.

1. What do I need to do so the workflow trigger is looking at Bob's inbox, not mine?

2. How can I send the email to the owner of the inbox instead of hard-coding the email?

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Using connectors

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abm abm 32,858 Most Valuable Professional on at

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Hi @MelissaReed

All mail boxes are private unless the email have shared access. If you are using individual email then you need to replicate the same flow for another user.

Thanks

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MelissaReed 292 on at

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Followup to the question and the response.
What I had to do was export the workflow and tag the email connectors as "set at import" and email the export to the recipient(s)
When the recipient(s) imported that workflow, they were prompted to set up connectors like Email. (btw-- not very intuitive -- when the connector is established the red exclamation turns into a black X)
The imported flow worked as hoped -- when Bob received a 'triggering' email, it kicked off the flow and emailed him (not me!) the results.
HOWEVER if I need to modify/fix the flow, their copies aren't automatically updated nor are they prompted (?) like Power Apps does when a shared Component is updated.

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