Flow can't be run by users

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Posted on by sbroud

Hi folks,

I've created powerapps including MS flow. Everything works fine under the owner account. However, under other users, the app is shared and accessible but the flow doesn't run and doesn't give any error message:

1. Users have access to all sharepoint list and site.

2. Users are part of a permission role that has a customized Process role (Read : Organization)

Please assist.

Thank you.

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Michael E. Gernaey 53,978 Moderator on at

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HI,

Is this a Model Driven App or a Canvas App?

If this is a Canvas App, then use Monitor to see why they are unable to trigger the flow. I would expect them to get an Error, if you are using a Run command in your App.

But you said it doesn't run and no error (so I think something else is going on).

1. How do you know it's not running? Have you look at the 28 day log on the Details Page to verify its not running?

2. Run the App, with a user, under Monitor so we can catch whether or not its does really run or we get some error that it finds

3. Please show us your flow, it could be the logic in your flow that makes you think its not running and is.

4. So they users have been given a license for Both Power Apps and Power automate?

5. Does the flow us a Premium Connector?

6. Can you add some Trace statements around the code that SHOULD run the Flow, so that you can verify that in fact it did run it or skipped it please

Literally just add

Trace("About to run Flow");

Then after Flow

Trace("I should have run flow"); // here you can even append whatever status or value you think you are passing back???

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sbroud 69 on at

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Thank you for your response,

1. the app is a Canvas.

2. The user can execute other flows

3. The flow is not run once I added some connections to it.

4. The flow does not have any premium connector.

5. Users have access to power automate and PowerApps.

6. I checked the history and did many tests using other accounts : No success, no failure (Even the user clicks the button, nothing occurs)

7. No Error Message

Thank you.

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aofosu 105 on at

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Is the other user trying to test the flow or trigger the flow?

If testing the flow, add that user as a co-owner and let them try again.

If triggering the flow check the trigger conditions (if automated) to see who is allowed to trigger the flow

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