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Power Platform Community / Forums / Power Apps / Office365Users connect...
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Office365Users connector error

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Posted on by 4
Hello
 
When trying to load app Office365Users connector failed error keep showing.
 
It's mostly runtime error, and I tried to fix it but it's not working.
 
I think this issue was due to loading time because these all below error would be gone after few seconds or few minutes.
 
But I would like to not show these below error when loading app.
 
Could you please share any ideas with me?
 
 
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I have the same question (0)
  • WarrenBelz Profile Picture
    152,872 Most Valuable Professional on at
    Can you please post the code (in Text) that is generating this error.
  • AY-10120606-0 Profile Picture
    4 on at
    Hi, 
     
    I have a gallery on screen and code on items' property is below. please see below....
     
    DataCardValue116 is requester email address from form.
    DatacardValue79 is also approver's email address from form.
     
    [
        {
            Step: 1,
            Name: If(ApprovalForm5.Mode=2,Office365Users.UserProfile(DataCardValue116.Value).DisplayName,VarUserDispName),
            Title: If(ApprovalForm5.Mode=2,Office365Users.UserProfile(DataCardValue116.Value).JobTitle,VarUserJobTitle),
            Email: If(ApprovalForm5.Mode=2,Office365Users.UserProfile(DataCardValue116.Value).Mail,UserEmail),
            Status: Switch(LookUp(ColFinARCData,ID=Value(DataCardValue102.Value),Status.Value),"Submitted",1,"Pending",1,"Rejected",1,"Cancelled",2,3),    
            Current: If(ApprovalForm5.Mode=1,true,false)
        },
        {
            Step: 2,
            Name: DataCardValue96.Value,
            Title: "",
            Email: "",
            Status: If(And(ApprovalForm5.Mode=2,CountRows(Filter(DeptStatusCheck,Status.Value <> "Updated"))=0),1,3),
            Current:If(And(ApprovalForm5.Mode=2,CountRows(Filter(DeptStatusCheck,Status.Value <> "Updated"))<>0),true,false)
        },
        {
            Step: 3,
            Name: Office365Users.UserProfile(DataCardValue79.Value).DisplayName,
            Title: Office365Users.UserProfile(DataCardValue79.Value).JobTitle,
            Email: Office365Users.UserProfile(DataCardValue79.Value).Mail,
            Status: Switch(LookUp(ColFinARCData,ID=Value(DataCardValue102.Value),Status.Value),"Pending",3,"Approved",1,"Rejected",2,3),
            Current:If(And(ApprovalForm5.Mode=2,CountRows(Filter(DeptStatusCheck,Status.Value <> "Updated"))=0,LookUp(ColFinARCData,ID=Value(DataCardValue102.Value),Status.Value)="Pending"),true,false)
        }
    ]
  • Suggested answer
    WarrenBelz Profile Picture
    152,872 Most Valuable Professional on at
    Hi @AY-10120606-0​​​​​​​
    I have consolidated a bit so it is easier to see any possible issue - try this for a start. Also please confirm the contents of DataCardValue116 and 79 as they need to contain email addresses that are in your Tenant Entra. The error on GetManager is not related to this code as you are not calling that function here (so it must be somewhere else).
    With(
       {
          _User1: Office365Users.UserProfileV2(DataCardValue116.Value).value,
          _User2: Office365Users.UserProfileV2(DataCardValue79.Value).value,
          _Mode2: ApprovalForm5.Mode = 2,
          _Status: 
          LookUp(
             ColFinARCData,
             ID = Value(DataCardValue102.Value),
             Status.Value
          ),
          _Updated:
          CountRows(
             Filter(
                DeptStatusCheck,
                Status.Value <> "Updated"
             )
          )
       },
       Table(
          {
             Step: 1,
             Name: 
             If(
                _Mode2,
                _User1.DisplayName,
                VarUserDispName
             ),
             Title: 
             If(
                _Mode2,
                _User1.JobTitle,
                VarUserJobTitle
             ),
             Email: 
             If(
                _Mode2,
                _User1.Mail,
                UserEmail
             ),
             Status: 
             Switch(
                _Status,
                "Submitted",
                1,
                "Pending",
                1,
                "Rejected",
                1,
                "Cancelled",
                2,
                3
             ),    
             Current: ApprovalForm5.Mode = 1
          },
          {
             Step: 2,
             Name: DataCardValue96.Value,
             Title: "",
             Email: "",
             Status: 
             If(
                And(
                   _Mode2,
                   _Updated = 0
                ),
                1,
                3
             ),
             Current:
             And(
                _Mode2,
                _Updated <> 0
             )
          },
          {
             Step: 3,
             Name: _User2.DisplayName,
             Title: _User2.JobTitle,
             Email: _User2.Mail,
             Status: 
             Switch(
                _Status,
                "Pending",
                3,
                "Approved",
                1,
                "Rejected",
                2,
                3
             ),
             Current:
             And(
                _Mode2,
                _Updated = 0,
                _Status = "Pending"
             )
          }
       )
    )
     
    Please click Does this answer your question if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it a Like.
    MVP (Business Applications)    Visit my blog Practical Power Apps    Buy me a coffee
  • WarrenBelz Profile Picture
    152,872 Most Valuable Professional on at
    @AY-10120606-0​​​​​​​
    A quick follow-up to see if you received the answer you were looking for or if you need further assistance.

    Please click Does this answer your question if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it a Like.
    MVP (Business Applications)    Visit my blog Practical Power Apps    Buy me a coffee

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