For some time now, the Admin Center provides a report of the license consumption of the Power Apps Per App per user plan.
https://admin.powerplatform.microsoft.com/billing/licenses#overview#powerapps
While regularly checking this report, I noticed that users that once had appeared in this report, suddenly disappeared some weeks later. Those users still have access to the app from the environment they were listed for.
Below the licensing summary title one can find a note saying: "Displaying information from the last 30 days.". This probably explains why users disappear when they aren’t using the app anymore.
But, according to the license guide, the licenses will not be returned if they aren’t used.
The documentation of the licensing reporting states the following: https://learn.microsoft.com/en-us/power-platform/admin/view-license-consumption-issues
License type: Power App Per App | If the selected environment has per app licenses assigned, a list of apps consuming app pass licenses, the number of users the app has been shared with, and the number of users who have opened the app using per app licenses is displayed. |
There is no indication that the users will drop out of the report if they were inactive for more than 30 days.
What's the conclusion now?
- The report in the Admin Center is useless? We need to track the number of users ourselves.
- The licensing guideline is wrong, we can rely on the information from the Admin Center. As long as the Admin Center report does not throw any warning regarding overconsumption were save.
Can anyone explain what effectively applies here?

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