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Session Id : mSgJVRer/67F7L7cxJxaHt
Power Automate - Using Flows
Unanswered

Hyperlinks are no longer working in approvals emails

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Posted on 15 Jan 2019 15:31:04 by 7

Hi Community,

We are noted that the hyperlinks in the approval email are not opening to the item page, nor do they respond when I hover over them with the cursor. To open it instead the user must to open the whole email and at the end of the email in the old version part must copy the link and open it in another page.  

 I read other case similar, and I'm looking for a solution.

Thanks for your help.

 

  • Community Power Platform Member Profile Picture
    on 16 Jan 2019 at 13:43:41
    Re: Hyperlinks are no longer working in approvals emails

    Hi @lsalinas, I was having the same problem a couple days ago--and not just the link in the 'item link' section, but all the hyperlinks, the email address and the 'learn more'. But they all work fine today, so maybe it was a glitch in the software that has since been fixed?

  • v-bacao-msft Profile Picture
    on 16 Jan 2019 at 08:46:39
    Re: Hyperlinks are no longer working in approvals emails

    Hi @lsalinas,

     

    I did a test on my side, it worked fine.

    It seems that your problem is that you have not configured "link to item" in Item link field.

    Try configuring "Link to item" in the Item link field, like:

    4.PNG5.PNG

    Please take a try again.

     

    Best Regards,

    Barry

  • Community Power Platform Member Profile Picture
    on 15 Jan 2019 at 22:46:51
    Re: Hyperlinks are no longer working in approvals emails

    @llss86 the link is not working. Could you upload it?

  • llss86 Profile Picture
    21 on 15 Jan 2019 at 22:42:07
    Re: Hyperlinks are no longer working in approvals emails

    Hi @Anonymous

    Yes for sure hyperlink approval email Error

  • Community Power Platform Member Profile Picture
    on 15 Jan 2019 at 22:04:27
    Re: Hyperlinks are no longer working in approvals emails

    Hi @lsalinas,

     

    Do you have a screenshot of the action configuration for the approval email?

    I have used it today and it worked fine, so I need a little more info from you to figure out what's the problem.

     

    Hope to hear from you.

     

    Cheers,

    Daniel

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