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Power Platform Community / Forums / Power Pages / Power Pages Subscripti...
Power Pages
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Power Pages Subscription Center problem

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Hello!

 

I am currently tasked to create a new Subscription Center in our Marketing module. It's simple enough and I almost got it working. There is a problem with our tenant and our default subscription center is not working for some reason. The marketing module was installed before my time in the company, so no idea what happened to it. The default subscription center points to a page that does not exist. Anyways, I thought it would be easy to fix by installing a new Power Pages portal and using that as the platform to host the Subscription center. Easy enough, right?

 

Well, no. Even though I have created a functional Subscription Center inside the Marketing module, and linked it to the new Power Page Portal, it only half works. Here's how it should work:

 

1. I create a customer journey, which sends an email to a test contact with a Gmail address. The mail contains a link to the Subscription Center.

2. After the journey is finished, I sign in to the test contact's Gmail and click the link

3. Subscription Center should open with the contact info prepopulated. No login necessary.

 

Here's how it currently works:

 

1. Same as before. No problems.
2. I sign in to Gmail in ingocnito mode and click the link

3. The login page for my organization opens

 

Or

 

1. Same as before.

2. I sign in to Gmail with the same browser I use my companies Power Platform in

3. The Subscription Center opens as it should, with the Gmail user's info prepopulated

 

So if I use the same browser profile as I usually do, it works fine. So for some reason the Subscription Center needs to login to my organization as well. The Subscription Center page is allowed for public. There is some setting i'm missing, but I can't figure out what it is. Any help?

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