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Hyperlinks in send email action not working

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Posted on 23 Mar 2022 07:34:01 by Community Power Pla...

Hi,

I followed this procedure for add a hyperlink to my email:

But when I test the flow the Hyperlink in the email is plaintext and does nothing.

Any advice on what is wrong?

Thanks a lot!

Regards,

Daniel

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csouza123 43 on 11 Oct 2023 at 12:58:02

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Re: Hyperlinks in send email action not working

Thanks a lot!
I had the same issue, I just took out the
 
and now it works.
KvB1 1,596 on 23 Mar 2022 at 09:34:26

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Re: Hyperlinks in send email action not working

Yeah i have the same experience, its kind of annoying, especially if seemingly out of nowhere things stop working, and you have to troubleshoot them. Glad it worked!
Community Power Pla... on 23 Mar 2022 at 09:26:23

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Re: Hyperlinks in send email action not working

Hi @KvB1 ,

This is the code from the codeview for this:

<p><a href="https://web...">Hyperlink</a> </p>

I wrote out the anchor tag manually in the codeview and it worked. this is what I wrote:

<p>Hi,<br> <a href="https://web....">Hyperlink</a><br> </p>

strange it doesn't work out the box. Funny thing is that I've found in other instances that the Outlook send an email connector replaces any operators in the anchor tag with it's own characters which messes them up. However, sometimes this happens and other times not.

I'm not sure why. Thanks for your help.

Regards,

Daniel
Verified answer

KvB1 1,596 on 23 Mar 2022 at 09:14:18

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Re: Hyperlinks in send email action not working

Can you go into codeview and check if it has the correct format?

Should look like:
<a href="URL">Text</a>

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