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Session Id : XcBxwl/EOTP3qeu05+Fpt5
Power Platform Community / Forums / Power Automate - Using Flows / Power Automate Flow: "...
Power Automate - Using Flows
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Power Automate Flow: "Get files (properties only)" Returns Empty Array in Client SP Site

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Posted on 29 Jul 2025 10:17:22 by AGBT900 19

Hello Community,

I’ve built a Power Automate flow that:

  1. Triggers When a new email arrives.
  2. Creates a folder in a SharePoint Online document library.
  3. Saves email attachments to that folder.
  4. Uses Get files (properties only) to list files in the folder.

The issue:

  • In my test environment (where I have Full Control over SharePoint), the flow works perfectly.
  • When migrated to the client environment, "Get files (properties only)" returns an empty array even though files exist in the folder.

What I’ve verified:

  • The flow creates the folder and saves attachments successfully in both environments (proves write-access works).
  • Folder paths and action configurations are identical between test and client flows.
  • The client’s SharePoint account has been granted edit permission to the library.
  • No filters or special queries are applied in the "Get files" action.

I am unable to understand why get files returns an empty array. Can you suggest anything to debug this problem?

 

Categories:
Business Process Flows
I have the same question (0)
  • stampcoin Profile Picture
    stampcoin 4,355 Super User 2025 Season 2 on 30 Jul 2025 at 20:40:50
    Power Automate Flow: "Get files (properties only)" Returns Empty Array in Client SP Site
    Since the minimal flow works. It might be a delay problem.
    Please try below one of them:
     
    Option 1: 
    Trigger: When a new email arrives
Create folder
Save attachments
Delay (e.g., 60 seconds)
Get files (properties only)
    Option 2:
     
    Initialize variable (e.g., FilesFound = false)
Do Until (FilesFound = true or max attempts reached):
    Get files (properties only)
    Condition: length(outputs('Get_files')?['body/value']) greater than 0
        Yes:
            Set FilesFound = true
        No:
            Delay (e.g., 15 seconds)
     
  • AGBT900 Profile Picture
    AGBT900 19 on 30 Jul 2025 at 18:51:03
    Power Automate Flow: "Get files (properties only)" Returns Empty Array in Client SP Site
    @stampcoin Yes, the flow returned values when I created a separate flow in Client's Acc.
  • stampcoin Profile Picture
    stampcoin 4,355 Super User 2025 Season 2 on 29 Jul 2025 at 11:37:26
    Power Automate Flow: "Get files (properties only)" Returns Empty Array in Client SP Site
    If you create a minimal flow, manual trigger + Get files (properties only) , will you get any result if run as the client account ?

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