Approval Timeout and Retry Policies

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Posted on 17 Mar 2021 20:27:06 by MM-29081523-0

I am having issues with the timeout and retry of the 'Start and wait for an approval' action.

I believe this configuration means that the approval action should timeout after 5 minutes (for testing). However, it resends the approval email every 5 minutes.

The behavior I'd really like is to have it resend the email after 2 days, then timeout after a further 2 days. I'd also like the approval to be removed from the approval center when it is no longer active. What can I do?

Thanks,

Matt

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MM-29081523-0 11 on 23 Mar 2021 at 12:40:20

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Re: Approval Timeout and Retry Policies

This behavior stopped the next day without me changing any settings, so I guess it was user error on my part?
annajhaveri 8,531 Most Valuable Professional on 18 Mar 2021 at 14:28:13

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Re: Approval Timeout and Retry Policies

@Matt2222 how is your flow configured? Can you share screenshot of the flow run? Although i see in screenshot, but want to double check while you tested the timeout, the retry policy was set to None?