Adding Reply-To Functionality to Emails Created in Dynamics 365 via Power Automate

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Posted on by TA-23051225-0

We are currently using the HTTP request action in Power Automate to create emails in Dynamics 365. After creating an email, Power Automate successfully returns the email's GUID. However, we have a requirement to add a "Reply-To" functionality to the created email.

Unfortunately, we do not see the "Reply-To" field option when using the Dataverse "Create a new record" connector in Power Automate. We've noticed that the Outlook "Send Email V2" connector provides the "Reply-To" option, but we want to create the email record directly in Dynamics 365 instead of sending it through Outlook.

Has anyone encountered this issue or found a solution to include the "Reply-To" field when creating emails within Dynamics 365 using Power Automate? Any insights or workarounds would be greatly appreciated.

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SaiRT14 1,990 Super User 2025 Season 2 on at

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Adding a Reply-To address to emails created directly in Dynamics 365 can be challenging, as the Email entity in Dataverse doesn't expose a "Reply-To" field in the standard Dataverse connectors.

pls try the following option:

Use Power Automate + Outlook Connector
Use the Outlook "Send Email V2" connector to send the email.
Save the sent email record in Dynamics 365 by creating an activity record for tracking.

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