Hi All,
We created a (test) Copilot for a digital IT Servicedesk bot.
The bot is connected with MS Teams by SSO. That works fine.
In Copilot studio we uploaded a test document at the Gen AI section to test the answers.
In this document we put some simple QnA for IT problems. (i.e. my printer doesn't work)
When I test the question in Copilot studio everything works fine, but when I test it in MS Teams, I get an error.
Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1mBQXb1rSQeU2a_f0xXasbms-ZV5_L9UtZ_WWOsZgujh2qJK0ajfPE8JW9zjGTNcX780PcFEe9NX-khRrCSRP6Vj2RAMoDYMYmUnyeDrpayyHDflJjSC46Lk9rgEMO1Le. Time (UTC): 4/30/2024 9:12:04 AM.
Does anybody knows what could cause this error or seen this before?
Looking forward hearing form you!
Best Regards
Theun
