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How can I send an email with Power Automate so that it gets the private sensitivity?

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Posted on by jleystral

Hello,
I'll try to give you a brief description of the situation.
We have shared mailboxes in Outlook at the company. We would like to send an automated email from the HR department that contains sensitive information.
The users have said that they do it manually so that they mark the email via File -> Properties -> Sensitivity -> Private when sending. This probably means that only the owner of the mailbox sees the mail and other people with normal access to the mailbox do not.
Is there any way to implement this with Power Automate? While searching the net, I also came across the Purview Center and labels, but I think that's something else, isn't it?

Thank you very much

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Pstork1 69,127 Most Valuable Professional on at

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There is a Sensitivity dropdown in the Advanced settings for the Send an Email V2 action for the Office 365 Email. If you have Sensitivity settings enabled you should be able to set it using that.

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jleystral 97 on at

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Hi @Pstork1,

Thank you very much for your quick reply. I've already seen that too, but I don't have a selection when I open the drop-down. Can you tell me where I can enable sensitivity as an IT Admin, I assume it is disabled.

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VictorIvanidze 13,079 on at

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As far as I know, users who have full access to the shared mailbox do not see emails sent as "private". Do you really want it?

If yes, send emails using a GRAPH request: https://learn.microsoft.com/en-us/answers/questions/681331/set-sensitivity-label-on-mail-message-using-graph

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jleystral 97 on at

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@VictorIvanidze Thank you very much, but how would this look like in Power Automate? Outlook HTTP Request? Url?

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VictorIvanidze 13,079 on at

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Hi @jleystral

Start here: https://ivasoft.com/setsensitivity.shtml

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