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Power Platform Community / Forums / Power Automate / How Notify a user by e...
Power Automate
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How Notify a user by email when existing flow fails to execute an respected operation.

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Posted on by 7

Hi Team,

I have an old/existing a flow which reads records from excel and performs some operations.

Due to unknown exceptions the flow stops/terminates executions in middle and that's the reason the user keeps waiting for concerned operations or results.


I want to send notification email to user when old flow fails or stops execution, so that they understand and can perform same operation again. 

 

Please guide me here.

Thanks,

Vaibhav

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  • DamoBird365 Profile Picture
    8,942 Microsoft Employee on at

    Hi @VSJ 

     

    You probably want some sort of error handling using scopes that run after the previous scope has failed.  Take a look here:

     

    https://damobird365.birdhoose.co.uk/2021/03/02/error-handling-power-automate/ 

     

    Damien

  • Rilsina Pegado Profile Picture
    on at

    Hi, 

     

    Agreed on previous reply, you can add a new Action: Send an Email and configure it to run after the action that fails.

    If there are multiple actions that fail than you can add all actions in scope and configure send an email to run after scope fails.

     

     

    Hope this helps

  • Vaibhav S Jadhav Profile Picture
    92 on at

    Thanks @DamoBird365 and @Rilsina. Your comments are truly valuable for me and I will go with what you suggest here.

  • Vaibhav S Jadhav Profile Picture
    92 on at

    Need one more your suggestion here.
    I have old Flow and its have too many steps. How can I use try and catch here without disturbing existing functionality.

    All the time getting different exceptions in one Condition block(having too many steps and operations). I want to use Try for this condition block. 

  • Verified answer
    Rilsina Pegado Profile Picture
    on at

    Hi,

     

    Add an Action-" Scope"- this will be your try block. You can drag and drop all your existing actions in this block.

    If not drag drop, you can copy paste and then delete the outside scope actions.

     

    Make a copy of the flow before you do the changes so that you have backup if any step goes wrong.

     

    Hope this helps!

  • Vaibhav S Jadhav Profile Picture
    92 on at

    thanks @Rilsina. Your suggestion was very clear and simple to understand.

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