Unanswered

Send 3 emails, flow ran, but only pulled the first email.

(0) Share

Report

Posted on by soy

118

EDIT: When I re-create this flow using a non-shared mailbox, all flows work perfectly and it captures every email. It seems to be something with the shared mailbox aspect of things.

Hi team,
Thanks to this community, I have my first successful Automated flow.

My problem is, I sent three emails to my shared mailbox, but it is only capturing the first email on my excel. The purpose of this flow is to get every email with a specific subject, and extract the data.

I also noticed that whenever I change the Interval, it goes back automatically to 5 minutes.

Lastly, it is skipping the other two.

Anyone know what's going on? Thanks in advance.

Categories:

Using flows

All responses (12)

Answers (0)

Sort by

v-xiaochen-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @soy ,

This is by design. This flow checks whether there are new emails every five minutes. If there are no new emails, it will show 'skipped'.

Please check the trigger settings.

If 'split on' is off, please turn on it.

When you turn off it and receive multiple emails in a short period of time, the flow will only trigger once.

Best Regards,

Wearsky
soy 118 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi, thanks for taking the time to respond to me.

I checked my setting and Spit on is off.

When I send for example, 5 emails, it will only record the first email, and the 4 go to skipped.
v-xiaochen-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @soy ,

Please turn on it and check again. I believe it will work.

Best Regards,

Wearsky
soy 118 on at

Like
a
(0)

Report
Copy link

Link copied!

When I turn it on, and save it, it turns it self off after the saving is finished.
v-xiaochen-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @soy ,

Please try to use classic designer.

Best Regards,

Wearsky
soy 118 on at

Like
a
(0)

Report
Copy link

Link copied!

Let me try! Should I leave the array blank?
v-xiaochen-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @soy ,

Please try this in classic mode.

Best Regards,

Wearsky
soy 118 on at

Like
a
(0)

Report
Copy link

Link copied!
When adding an array, I get an error:

Request to Azure Resource Manager failed with error: '{"error":{"code":"InvalidTemplate","message":"The template language expression evaluation failed: 'The execution of template trigger 'When_a_new_email_arrives_in_a_shared_mailbox_(V2)' failed: the result of the evaluation of 'splitOn' expression '@triggerBody()?['body/value']' is of type 'Null'. The result must be a valid array.'."}}'.
v-xiaochen-msft Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @soy ,

It worked for me.

Please try creating a flow from scratch in classic designer.

Best Regards,

Wearsky
soy 118 on at

Like
a
(0)

Report
Copy link

Link copied!

I'll try re-creating my flow, but I did turn it on and it is still skipping some! I really appreciate you trying to help and I might ask for your help tomorrow when I try again 🙂