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Currently on Portal forms, in date or datetime input fields, bootstrap datetimepicker widget is being used, however the format for date and time is being hardcoded and not customizable. This turned to be a problem to customers in Japanese locale because the month format (being hardcoded to be MMMM) would be displayed in an uncommon way (month names using Kanji characters, instead of commonly-used Arabic number format).
Although Portal pages support customization of date time format within input fields, it's not yet possible to change the date time format in the widget. Please enable that customization, or at least fix the date time format for Japanese locale so the month wouldn't be displayed as Kanji characters.
The datetimepicker date format can be changed using JQuery javascript
$("#yourfieldname").next().data("DateTimePicker").format("MM-DD-YY");
$("#yourfieldname").next().data("DateTimePicker").format("DD-MM-YYYY");
$("#yourfieldname").next().data("DateTimePicker").format("DD-MMM-YYYY"); etc etc
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