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Power Platform Community / Forums / Power Automate / SFTP connector not abl...
Power Automate
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SFTP connector not able to connect

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Posted on by Community Power Pla... Microsoft Employee

Hi,

I've been trying to connect to a SFTP server, with no success for now.

I am based in EMEA, trying to access a server in the US. The Admin of the SFTP has added all Europe IPs from this link to the 'whitelist'.

I can access by browser the SFTP with the same use name and password.

 

Capture.JPG

Based on this, 2 questions:

- do US IP addresses need to be added as well?

- is there a way to get more feedback from MS Flow about the reason of the failure?

 

Thx!

Ben

Categories:
Using connectors
I have the same question (0)
  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    I've tried to contact Microsoft Support as I couldn't get feedback here, but when clicking on 'Contact Support', it takes me to the general MS Support page, where there's no Flow support option at all (I looked at 'Product Family'=Office, but flow in not listed in the product list...).

     

    Is the support on this product not existing??

  • RookieI Profile Picture
    RookieI 160 on at

    Microsoft has support for MS Flow, click on the link below:

    https://preview.flow.microsoft.com/en-us/support/

     

    7.PNG

     

    If it don't have a suitable Solution, try creating a new support request.

     

    8.PNG

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