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Website suddenly disappeared

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Posted on by Community Power Pla... Microsoft Employee

Hello everyone.
I made a PowerPages website as a demo for a client a while ago, I think I started it this summer in August when PowerPages was still in preview.
I haven't checked it in a while, but it wasn't THAT long ago since the last time i opened it, probably less than a month.
Now if I try to open it it says that the website doesn't exist and the environment is empty.
The environment is a trial environment but it still has 26 days remaining.
Does anyone has any clue on what could have happened and how could I solve the issue?

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GWham1 on at

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What happens when you visit your portal url? It does sound like trial expiring to me despite the 26 days.

Have you tried the Portal Checker to see if it flags up any issues with your website?

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Community Power Pla... Microsoft Employee on at

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Thank you for your answer.
When I visit the PowerPages URL I get this:
In Portal Management I can see all the pages, forms and lists that I created but i can't find any of the custom code I added (that was the thing that I really needed to recover, more than the site itself).
The Portal is not listed in my apps, so I can't run the portal checker.

So, does the website have an "expiration date" not related to the environment expiration date?
Also, do you know by any chance if there is a way to recover the website?

Thank you again for your willingness to help.

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oliver.rodrigues 9,453 Most Valuable Professional on at

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your environment might still be active, but your website resources could have been deleted

you can recreate your site, and select "use existing website records" and then associate with the existing site

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Community Power Pla... Microsoft Employee on at

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Wow, that worked, thank you very much.

For everyone in the future reading this topic, to recreate the website using an existing website you need to go to the "Apps" section in Powerapps and create it from there.
It won't give you the choice to create it from an existing website if you try to create it from Power Pages.

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