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PowerApps Portal Cert Expiring in 3 days

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Posted on by CU29100325-0

When trying to edit the visual design of a new Power Apps portal I just provisioned I fail and see the following errors in Chrome's console.

Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID | https://<myname>.prod-us-il0109-1.nam.powerappsmtportals.com/...

Visiting that URL and viewing the cert shows two issues. Hopefully someone gets to this before Christmas in 3 days!

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Power Apps portals

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v-qiaqi@microsoft.com Microsoft Employee on at

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Hi @martindr,

It seems to be a trusted certificate authority issue.

Could you please check the official doc for reference:

Add a custom domain name - Power Apps | Microsoft Docs

In addition, please try to manage custom certificates by adding a new one:

Add custom certificates - Power Apps | Microsoft Docs

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @martindr

If it is a newly provisioned portal, then I suggest you try the following steps

1. Change the base site URL and test again

2. Delete the portal and recreate it again. Trust me your data can be picked up from website binding records

Hope it helps.

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Manoj Mane 35 on at

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Hi @martindr ,

Navigate to --> Portal Admin center --> Check SSL certificate under the tab as shown in below image.

Verify the SSL certificate expiration date. If it is expiring soon , you have to regenerate the certificate and re-upload it in the Portal admin center.

Thanks,
Manoj.
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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @martindr

Please follow the instructions from @manojmane if you have enabled the custom domain. If it is the newly provisioned portal then my first reply will help.

Bonus:

In case if you have any difficulties in converting your certificate to .pfx format, then please find my article below

https://ragavanrajan.medium.com/powerapps-portal-custom-domain-implementation-converting-pem-to-pfx-format-5bb8ca7d20ba

Hope it helps.
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CU29100325-0 92 on at

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Thanks but this came right without our organization doing anything (BTW we were not using custom domains and I assume the issue was Microsoft-side)

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CU29100325-0 92 on at

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Thanks for the reply. We never added any certificates (or custom domains) there in the first place, so there was nothing to check. It was a brand new, stock portal without any custom config. Things came right magically after a few days, and I assume the issue was Microsoft-side.

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @martindr

Could you please follow my first instructions. It will fix your issue.

Hope it helps.

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CU29100325-0 92 on at

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@ragavanrajan the issue solved itself (in other words I assume something was done at Microsoft end). If it happens again in future I'll try your solution of changing the URL. Deleting and recreating the portal is a bit extreme, though ;).

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ragavanrajan 7,044 Most Valuable Professional on at

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Indeed I completely agree. This is due to the portal hosting location and rendering engine. Failed to run the series of steps.

Hope it helps.

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