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Session Id : cB49zrVHxEojGNV3QirbkO
Power Apps - Building Power Apps
Unanswered

Sharepoint photos not loading for some users only

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Posted on 3 Jul 2019 11:14:35 by 4

Hello,

 

I created an app based on a sharepoint list ("xx_MyList") with a column "Photo_Condition" formated as picture.

The picture itself is stored on the same sharepoint and referenced in the "Photo_Condition" column with its URL:

2019-07-03_12-50-24.png

When the app is started, I load the content of "xx_MyList" into a collection "Loc_xx".

The photo is displayed from the Collection in the app with an image control as follows:

LookUp(Loc_xx,ElementNum=Loc_Index).Photo_Condition

where "ElementNum" is a column to index the items in the list and "Loc_Index" a variable in PowerApps to reference the correct item in the list.

 

For almost all users this method works and the image is displayed in IE, Chrome, Android and iOS.

For some users however, the pictures are not displayed. I could rule out the following:

  1. sharepoint permission: all users (even the ones not able to load the pictuers in the app) can open the images with the same URL in the browser. 
  2. Devices: we tested with the affected users on different computers, browser and tablets, it works nowhere.
  3. Direct Adressing from Sharepoint List: if I am trying to load the picture directly from the sharepoint list with a display form, the photos do not load either

As i am not affected by this issue with my account/computer, this is very hard to troubleshoot for me.

Any idea what could cause this issue?

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  • Community Power Platform Member Profile Picture
    on 16 Jul 2019 at 19:11:15
    Re: Sharepoint photos not loading for some users only

    Hi @PA_CL_DEV how are you progressing with this? Was the above reply helpful?

     

    @Anonymous 

  • v-monli-msft Profile Picture
    on 04 Jul 2019 at 09:01:15
    Re: Sharepoint photos not loading for some users only

    Hi @PA_CL_DEV ,

     

    By "referenced in the "Photo_Condition" column with its URL", what did you mean? 

     

    Let's say that the current column a picture column, in this column, you need to fill with the URL of the pictures. Are these pictures' URLs from a SharePoint picture library? 

     

    Also, you can check the difference of the permissions on the library/site that these pictures are store of the users that can and cannot load the pictures.

     

    Regards,

    Mona

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