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Power Platform Community / Forums / Power Pages / Page Editor does not load
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Page Editor does not load

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Posted on by 13

Hi,

I created a 30 day trial environment two days ago, set up a site without any issues, and made some small modifications to the blank page template (only visual, no forms or anything).

 

Now when I went to continue working on it, the editor just does not load anymore (the Pages tab). Styling and Data tabs work just fine. I have not changed my own permission settings or anything, and I have the admin user role since the beginning.

 

The only thing that I changed in the meantime is adding two users to the trial environment.

 

dnl_mlstn_0-1669195248838.png

I am able to create new pages but none of them load in the editor.

 

The preview shows the following:

dnl_mlstn_1-1669195331147.png(the ID i removed myself)


Is this a configuration issue on my side or some sort of service degradation from Microsoft? Any suggestions or info would be appreciated!

Thank you,

 

 

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  • oliver.rodrigues Profile Picture
    9,425 Most Valuable Professional on at

    Hi can you please disable custom errors page so we can see what's the real exception behind it?

    Power Apps Portals Tip #77 - Dealing With the White Screen of Death - Engineered Code - YouTube

  • dnl_mlstn Profile Picture
    13 on at

    Hi Oliver,

    I get an "Object reference not set to an instance of an object" error. I tried to look this up but the only thread I could find on this, the solution was about changing something on the existing page (like a form). I am not sure why I get this error since all I have is literally just a blank Power Pages template. No content has been added whatsoever, and as I said the editor loaded just fine three days ago.

    See details of the error below:

     


    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


    Stack Trace:

    [NullReferenceException: Object reference not set to an instance of an object.]
     Microsoft.Xrm.Client.Services.<>c__DisplayClass27_0.<Execute>b__0(IOrganizationService s) in S:\Framework\Microsoft.Xrm.Client\Services\OrganizationService.cs:323
     Microsoft.Xrm.Client.Services.InnerOrganizationService.UsingService(Func`2 action) in S:\Framework\Microsoft.Xrm.Client\Services\OrganizationService.cs:436
     Adxstudio.Xrm.Services.CachedOrganizationService.InnerExecute(OrganizationRequest request) in S:\Framework\Adxstudio.Xrm\Services\CachedOrganizationService.cs:424
     Adxstudio.Xrm.Services.OrganizationServiceCache.InnerExecute(TRequest query, Func`2 execute, Func`2 selector) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceCache.cs:653
     Microsoft.Xrm.Client.Caching.<>c__DisplayClass5_0`1.<Get>b__1(String key) in S:\Framework\Microsoft.Xrm.Client\Caching\ObjectCacheProvider.cs:110
     Microsoft.Xrm.Client.Threading.<>c__DisplayClass6_0`1.<Get>b__0() in S:\Framework\Microsoft.Xrm.Client\Threading\LockProvider.cs:54
     Adxstudio.Xrm.Threading.MonitorLockProvider.Lock(String key, Int32 millisecondsTimeout, Action action) in S:\Framework\Adxstudio.Xrm\Threading\MonitorLockProvider.cs:23
     Microsoft.Xrm.Client.Threading.LockProvider.Get(String key, Int32 millisecondsTimeout, Func`2 loadFromCache, Func`2 loadFromService) in S:\Framework\Microsoft.Xrm.Client\Threading\LockProvider.cs:48
     Adxstudio.Xrm.Services.OrganizationServiceCache.GetCachedResult(TRequest query, Func`2 execute, Func`2 selector, String cacheKey, Boolean isAuditableQuery, Int32& cacheMissedMetricValue, Boolean applyVirtualEntityFilter) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceCache.cs:0
     Adxstudio.Xrm.Services.OrganizationServiceCache.LookupAndInsert(TRequest query, Func`2 execute, Func`2 selector, String selectorCacheKey, Boolean allowStaleData, Boolean isAuditableQuery) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceCache.cs:383
     Adxstudio.Xrm.Services.OrganizationServiceCache.InnerExecute(TRequest request, Func`2 execute, Func`2 selector, String selectorCacheKey) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceCache.cs:323
     Adxstudio.Xrm.Services.ContentMapOrganizationServiceCache.Execute(OrganizationRequest request, Func`2 execute, Func`2 selector, String selectorCacheKey) in S:\Framework\Adxstudio.Xrm\Services\ContentMapOrganizationServiceCache.cs:36
     Adxstudio.Xrm.Services.PortalBusOrganizationServiceCache.Execute(OrganizationRequest request, Func`2 execute, Func`2 selector, String selectorCacheKey) in S:\Framework\Adxstudio.Xrm\Services\PortalBusOrganizationServiceCache.cs:44
     Adxstudio.Xrm.Services.CachedOrganizationService.Execute(OrganizationRequest request, Func`2 selector, String selectorCacheKey) in S:\Framework\Adxstudio.Xrm\Services\CachedOrganizationService.cs:367
     Adxstudio.Xrm.Services.CachedOrganizationService.Execute(OrganizationRequest request) in S:\Framework\Adxstudio.Xrm\Services\CachedOrganizationService.cs:358
     Adxstudio.Xrm.Services.<>c__DisplayClass26_0.<Execute>b__0() in S:\Framework\Adxstudio.Xrm\Services\CrmOnlineOrganizationService.cs:245
     Microsoft.Practices.TransientFaultHandling.RetryPolicy.ExecuteAction(Func`1 func) +466
     Adxstudio.Xrm.Services.OrganizationServiceExtensions.FetchPage(IOrganizationService service, Fetch query, RequestFlag flag, Nullable`1 expiration, String memberName, String sourceFilePath, Int32 sourceLineNumber) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceExtensions.cs:541
     Adxstudio.Xrm.Services.<>c__DisplayClass10_0.<RetrieveMultiple>b__0(Fetch query) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceExtensions.cs:361
     Adxstudio.Xrm.Services.<FetchPages>d__14.MoveNext() in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceExtensions.cs:499
     System.Collections.Generic.List`1..ctor(IEnumerable`1 collection) +453
     System.Linq.Enumerable.ToList(IEnumerable`1 source) +69
     Adxstudio.Xrm.Services.OrganizationServiceExtensions.RetrieveMultiple(IOrganizationService service, Fetch fetch, RequestFlag flag, Nullable`1 expiration, String memberName, String sourceFilePath, Int32 sourceLineNumber) in S:\Framework\Adxstudio.Xrm\Services\OrganizationServiceExtensions.cs:0
     Adxstudio.Xrm.PortalSolutions.PortalSolutions.FetchSolutions(IOrganizationService organizationService) in S:\Framework\Adxstudio.Xrm\PortalSolutions\PortalSolutions.cs:100
     Adxstudio.Xrm.PortalSolutions.PortalSolutions..ctor(CrmDbContext context) in S:\Framework\Adxstudio.Xrm\PortalSolutions\PortalSolutions.cs:44
     Adxstudio.Xrm.AspNet.Cms.Extensions.ConfigurePortalSolutionsDetails(IAppBuilder app, CrmDbContext context) in S:\Framework\Adxstudio.Xrm\AspNet\Cms\Extensions.cs:764
     Site.Startup.ConfigurePortal(IAppBuilder app) in S:\Samples\MasterPortal\App_Start\Startup.cs:105
     Site.Startup.Configuration(IAppBuilder app) in S:\Samples\MasterPortal\App_Start\Startup.cs:36
    
    [Exception: Object reference not set to an instance of an object.]
     Adxstudio.Xrm.Web.Routing.SiteMarkerRoute.GetRouteData(HttpContextBase httpContext) in S:\Framework\Adxstudio.Xrm\Web\Routing\SiteMarkerRoute.cs:143
     System.Web.Routing.RouteCollection.GetRouteData(HttpContextBase httpContext) +270
     System.Web.Routing.UrlRoutingModule.PostResolveRequestCache(HttpContextBase context) +68
     System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +223
     System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +220
     System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +94
  • H V Profile Picture
    1,510 on at

    Hi @dnl_mlstn 

     

    I have same issue in my portal. Have you resolved this issue?

  • dnl_mlstn Profile Picture
    13 on at

    Hi @hardikv ,

    No, unfortunately the issue remains. Sometimes it works for other people, sometimes it does not. For this particular page it never loaded for me. I created another pages project with the blank template and that worked fine, I suggest you do the same if you have not spent a lot of time yet on designing the one that stopped working. Sorry I could not be of more help.

  • oliver.rodrigues Profile Picture
    9,425 Most Valuable Professional on at

    sorry folks, forgot to come back to this one

    the error message is probably not helping much here, @hardikv did you disable custom errors and you are also getting the same exception? 

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