web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Pages / Building a Service Cen...
Power Pages
Unanswered

Building a Service Center for internal staff - Setting Portal Audience to Employees

(0) ShareShare
ReportReport
Posted on by 152

We are building a service center for internal staff, however, Power Pages is built in such as way that Contacts (Customers) are the portal users rather than employees (users). This requires us to add internal staff as Contacts in the CRM and it seems counterintuitive.

 

In the screenshots below the Portal Audience is set to Customer in the Power Pages portal, whereas it is set to Employee in the Power Apps Portal. Is it possible to create a Power Pages Portal and set Audience to Employee?

 

Manage Portal Pages.pngManage-power-portal.png

Categories:
I have the same question (0)
  • eugenevanstaden Profile Picture
    441 on at

    @Xv 

    More details on Portal templates.
    https://learn.microsoft.com/en-us/power-apps/maker/portals/portal-templates

    You can set it up to use Employee Self service or update your site settings to only allow users on your AD to access the portal.

    Site setting: Authentication/Registration/AzureADLoginEnabled




  • Xv Profile Picture
    152 on at

    Thank you for your reply @eugenevanstaden .

    The templates you have shared are for Power Apps Portal and not Power Pages.
    We have enabled AzureADLoginEnabled, and indeed we can login with our AD credentials, but the Portal then creates a Contact record for the User. That is what I find confusing, but maybe that's how it is suppsed to work.

     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Pages

#1
rezarizvii Profile Picture

rezarizvii 61

#2
Valantis Profile Picture

Valantis 46

#2
11manish Profile Picture

11manish 46

Last 30 days Overall leaderboard