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Power Platform Community / Forums / Power Automate - Using Connectors / File System not connec...
Power Automate - Using Connectors
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File System not connecting

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Posted on by Community Power Pla...

Hi,

 

I'm trying to create a flow to save specific email attachments into a network drive, but can't seem to get 'File System' to successfully connect to a file path.

 

I've set up a 'File System' connection, and put "[domain]\[user]" as my username, along with password and gateway.   I've verified the gateway connects successfully in the on-premises app.  However, every time I try to navigate the folder path in File System, it throws the following error:

 

"The dynamic invocation request failed with error: { "status": 403, "message": "The credentials for this connection do not have access to '', please try using a different location or account.\r\nclientRequestId: 79ce29a8-84e1-410a-885e-27e6-500f7b78", "error": { "message": "The credentials for this connection do not have access to '', please try using a different location or account." }, "source": "filesystem-eus.azconn-eus-01.p.azurewebsites.net" }"
 
I've tried all iterations of user and domain (which seems to be a common issue), and tried using a local drive instead of a network drive, but all result in the same error.  Any ideas on how best to debug next?
 
Really appreciate any help!
 
Best,
Chris
  • MuYongzhi Profile Picture
    MuYongzhi 2 on at
    Re: File System not connecting

    Try to add your account to [Remote Desktop Users] group, this works for my case

  • Luckiestneda Profile Picture
    Luckiestneda 2 on at
    Re: File System not connecting

    I had the same issue,

    Try this:

    Create a new connection for the file system. Remember when you are using the credentials for the connection use Domain\Username not any email.

    It worked for me

     

  • Wanjalanco Profile Picture
    Wanjalanco 2 on at
    Re: File System not connecting

    Did anyone ever have an answer to this question? It is 2023, and I am having exactly the issue.

  • saikishoretayi Profile Picture
    saikishoretayi 2 on at
    Re: File System not connecting
    Exact same error, we are testing with some test .txt file.
    {
      "status": 403,
      "message": "The credentials for this connection do not have access to 'test.txt', please try using a different location or account.\r\nclientRequestId: 2ce95e0c-5ea5-4533-9df6-bcdddadcc51a",
      "error": {
        "message": "The credentials for this connection do not have access to 'test.txt', please try using a different location or account."
      },
      "source": "filesystem-cus.azconn-cus-001.p.azurewebsites.net"
    }
  • SG_10 Profile Picture
    SG_10 8 on at
    Re: File System not connecting

    If you are using any organization ID so try to give full ID with .com

    example:   abc.com\username for me it worked.

     

  • Kagantuya Profile Picture
    Kagantuya 15 on at
    Re: File System not connecting

    Hello Lin Tu,

    I encountered status error 403 these days. In my case, it was because the account which I used to create the flow was not the same as the one I register the gateway. If this is the case, you have to reinstall the gateway and register the gateway using your flow account or vise versa.

    Hope this would help

  • Community Power Platform Member Profile Picture
    Community Power Pla... on at
    Re: File System not connecting

    Hi Lin Tu,

    Thank you for the fast response! 

     

    I can confirm I've tried this, also with many other varieties (user name vs machine name, "\" vs. "/", domain with and without ".org") but still get an error.

     

    Are there other checks I can perform to verify compatibility?

     

    Best,

    Chris

  • v-litu-msft Profile Picture
    v-litu-msft on at
    Re: File System not connecting

    Hi @Anonymous,

     

    Are you input the correct domain/username?

    You could find your computer name via reading this document:

    How to Find Your Computer Name | Information Technology | Drexel University

    If the domain is "Atest.com", the domain put in the file system connection should be "Atest".

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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